The Unintended Consequences of Becoming an Accessible Destination
By Jake Steinman, Founder & CEO, TravelAbility Summit Jake Steinman, shared he has learned a great deal from the DMOs that have embraced accessibility to become more inclusive and welcoming to everyone. It inspired TravelAbility’s Summit tagline: “All Means All” and resulted in many unintended consequences that have surprised destination leaders. The DMOs who are […]